ORDERING
HOW TO ORDER
Hey lovely, We are SUPER happy that you've found us & a style you’d love to order (be it a few changes or not) and we are so excited to help you feel your absolute best for your special occasion because you deserve nothing less!
WHERE TO START
Browse our website and choose your most loved style. Then decide if you like it exactly as it is, or are there a few amends you would love to make so it’s a bit more you?
Maybe you love a few styles and just can’t decide which one to go with in which case you could opt for a ‘Design Consultation’ and lets work some magic together merging all your favourites parts!
Once you’ve decided this, now we opt for what sizing you would like go with.
The options are:
- Standard Size: made to our measurement guide available for all styles (no amends, style as seen)
- Made To Measure: this option is available for all styles, ensuring the perfect fit and catering for any customisations in length/shape/design etc. This is also the perfect option should you wish to merge a few styles/ details and create something a bit more you.
Now we got your style and sizing preferences chosen, it’s time to either place your order or book a consultation, both accessible directly via the website.
- PLACE your order if you’re going for a style already on offer on the website (standard size or made to measure). This will secure your slot.
- BOOK a consultation if you’re wanting to merge a few styles / amend any details, if you’re wanting to design something truly unique from scratch or if you would like to come into the Showroom to confirm your Made To Measure order in person and have a full Bridal experience (yourself for swim, or with your bridesmaids for dresses).
- Should you wish to just amend some minor details such as add straps/ sleeves you can get in touch via DM/ live chat/ email to discuss and we will advise how to proceed on ordering/if any changes to price etc.
What our 'Consultations’ consists of:
- Meeting virtually or in person at an available time that suits you via our online consultation booking system
- Talking through your special event, requirements, final outcome desires & budget (if you have one).
- We will then cover body shapes, swim/dress shapes, your desires/concerns & anything that you want to showcase
- Fabrics, trims, details and everything in between is then covered to create your final piece(s)
- Swim: Finally moving onto live sketching to pull together all your loves into the most perfect design for you!
- Dresses: Choosing/ Trying on fabrics/ styles to make your final selection
- At this stage if you decide to proceed and we will then discuss cost, payment options and your production slot & delivery dates will be confirmed.
You will be so surprised how quickly we can uncover the most perfect designs for you using all your desires, concerns, feedback. It’s what we do best!
*Please note that Bespoke Swimwear Consultations totally designing your styles start at £150.
ONLINE CHECK OUT INSTRUCTIONS
★Patterns will only be started once we’ve have received your deposit / payment in full (whichever you prefer).
★The balance is then required once were are ready to start to make your order.
★When you order you can add your measurements above OR select to send at a later date, in which case we will get in touch when we’re ready to start
★You can also add your required by date above too!
Payment options are...
★In full when ordering (your order will be prioritised ASAP if measurements and payment are received early)
★50% deposit using code "DEPOSIT" (this secures your pattern & production slot & allows us to ordering your materials in)
★Balance to be paid before we start
★Or pay with Klarna when ordering
Should you not know which style to opt for yet, or are waiting on a new launch, or simply know you want something but not ready to commit just yet, you can secure yourself a slot!
This will guarantee that you have a production slot saved to have something made when you require it by. This deposit is non refundable as we will ensure no other orders are booked in for this slot as we are expecting your order.
The deposit is deducted from your final order balance.
Please add your required by date to the checkout notes.📝
Should you be in need of something next day or within a lower budget please feel free to browse our “InStock Section & Sale / Sample Section”.
However, should you not find anything suitable please do get in touch as we will always do our best to squeeze you in if we can or will offer your anything else we can do to help you.
We are so happy you have found us and we cannot wait to have you feeling more confident, comfortable and well, just feeling bloody gorgeous, in your new styles and more like than you ever have before.
I really do ensure we work our magic, each and every time, with 20 years of fashion industry experience, spanning over not only design but retail too, we guarantee a stress-free, luxe experience, leaving us feeling not only excited but confident in us to exceed your expectations.
Check out some of our reviews from our past & present clients. We pride ourselves on not only quality but exceptional customer experience!Please don’t hesitate to DM/ email us with any queries/ customising requests prior to ordering to ensure we can fulfil your request. Nothing is ever too small or big, or too much!
THANKS HONEY - Time to shine!
Thanks for trusting us, we won't disappoint!
WE HAVE NEWS!!!
We've launched with @klarna.uk to bring you flexible payment options at checkout. Whether you want to buy now, pay later or pay at your own pace - the choice is yours.
*Please spend responsibly. 18+ T&Cs apply.
& THERE’S MORE…
Not only that!! We have launched our new ‘The Muse Collection’ - designed, made, packed, shot on & by originary women, for ordinary women.
Made by us, For you! ♥︎
...Ekk! Go check it out honey!